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Terms and Conditions

Effective Date: May 28, 2026

These Terms and Conditions govern the use of products, services, materials, websites, and information provided by Certiplex Corporation, including but not limited to PenVend, PenVending.com, PenVend.com, and related business operations. By purchasing products or services from Certiplex Corporation, the purchaser agrees to all terms set forth below.

Business Purpose

Certiplex Corporation provides vending-related products, educational materials, business information, starter packages, display systems, and related resources intended to assist individuals in starting or expanding independent vending businesses.

Certiplex Corporation does not operate vending routes on behalf of customers and does not guarantee business success, placement success, profitability, earnings, or income levels.

Customers are solely responsible for conducting their own business research, complying with all local, state, and federal laws, and determining whether any business opportunity is suitable for their individual circumstances.

Independent Operator Status

Purchasers and vending route operators are independent business owners and are not employees, agents, franchisees, partners, or representatives of Certiplex Corporation.

Any agreements, arrangements, donations, royalties, sponsorships, or relationships between a vending operator and any third-party organization, charity, business, or location owner are strictly between those parties.

Certiplex Corporation does not control, manage, supervise, or assume responsibility for any such relationships or agreements.

No Affiliation With Charities

Certiplex Corporation is not a nonprofit organization and does not solicit or accept charitable donations.

References to charities, outreach programs, or organizations are provided solely for informational purposes. Certiplex Corporation does not represent, endorse, or imply any official affiliation, sponsorship, approval, or partnership with any charity unless expressly stated in writing.

No Earnings Guarantees

Any earnings examples, projections, estimates, illustrations, or statements presented on our websites, advertisements, instructional materials, or communications are provided for informational and educational purposes only.

No representation or guarantee is made regarding potential income, sales volume, profitability, business performance, or financial success.

Actual results vary significantly based on numerous factors including location quality, effort, experience, pricing, operating costs, product selection, market conditions, and individual business practices.

Product Information and Educational Materials

All information, guides, instructional materials, marketing materials, training resources, quick start guides, custom location lists, and related content are provided for general educational and informational purposes only.

Nothing provided by Certiplex Corporation constitutes legal, accounting, tax, financial, investment, or business advice. Customers are encouraged to seek independent professional advice where appropriate.

While Certiplex Corporation strives to provide accurate and current information, no warranty or guarantee is made regarding the completeness, accuracy, reliability, or suitability of any information provided.

Intellectual Property and Proprietary Materials

All materials provided by Certiplex Corporation, including but not limited to:

 
  • quick start guides
  • instructional materials
  • location lists
  • marketing materials
  • graphics
  • designs
  • product concepts
  • business systems
  • website content
  • photographs
  • logos
  • text
  • downloadable materials

are proprietary intellectual property owned by Certiplex Corporation and protected under applicable copyright, trademark, and intellectual property laws.

No materials may be copied, reproduced, distributed, republished, uploaded, displayed, sold, licensed, modified, or transmitted in any form without prior written permission from Certiplex Corporation.

Custom location lists and proprietary business materials are non-returnable and non-refundable once delivered.

Returns and Refund Policy

Due to the proprietary nature of educational materials, custom resources, and business information, all sales are considered final unless otherwise stated herein.

Unused physical products may be eligible for return within seven (7) calendar days of receipt, subject to the following conditions:

 
  • Items must be unused and in original condition
  • Customer must obtain a Return Authorization Number (RAN) prior to return
  • Customer is responsible for return shipping costs
  • Returned items may be subject to restocking fees
  • Shipping charges are non-refundable

Custom products, proprietary materials, digital materials, instructional content, quick start guides, and custom location lists are non-refundable and non-returnable.

Certiplex Corporation reserves the right to refuse any unauthorized returns.

Damaged or Defective Products

If a product arrives damaged or defective, Certiplex Corporation may, at its discretion, repair, replace, or exchange the affected item or component.

Customers must report damaged or defective items within seven (7) days of delivery.

Location Lists

Location lists are compiled using proprietary criteria and may involve third-party research services or independent contractors.

Location lists are intended solely as informational business leads and do not guarantee placement approval, sales performance, or business success.

Rejected locations may be eligible for replacement consideration within thirty (30) days of receipt, subject to review by Certiplex Corporation.

Limitation of Liability

To the fullest extent permitted by law, Certiplex Corporation, its officers, directors, employees, affiliates, contractors, suppliers, and agents shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

 
  • use of products or materials
  • business operations
  • vending placements
  • reliance on information provided
  • lost profits
  • lost business opportunities
  • interruption of business
  • errors or omissions
  • third-party relationships
  • product misuse
  • inability to use products or services

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

Indemnification

Purchaser agrees to indemnify, defend, and hold harmless Certiplex Corporation and its affiliates, officers, employees, contractors, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising from:

 
  • purchaser’s business activities
  • use of products or materials
  • violation of laws or regulations
  • breach of these Terms and Conditions
  • disputes with third parties

Governing Law and Venue

Certiplex Corporation is incorporated in the State of Montana. These Terms and Conditions shall be governed by and interpreted under the laws of the State of Montana, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms and Conditions, products, services, or business transactions shall be resolved exclusively in the state or federal courts located in Montana, and purchaser consents to the jurisdiction and venue of such courts.

Severability

If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to Terms

Certiplex Corporation reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Continued use of our products, services, or websites constitutes acceptance of any revised terms.

Trademark Notice

“PenVend,” “Pen Vending,” “PenVending.com,” “PenVend.com,” and related logos, branding elements, slogans, and designs are trademarks and property of Certiplex Corporation.

“Certiplex” and related logos are trademarks and property of Certiplex Corporation.

All other trademarks, product names, company names, and logos referenced remain the property of their respective owners.

 

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(800) 282-3280